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INTRODUCTIONScentsy, B.V., and Scentsy, UK PTY LTD, companies incorporated under the laws of the State of Idaho, U.S.A., (collectively referred to herein as “Scentsy,” “we,” “us” and “our”) understands the importance of privacy of individuals (referred to as “users” and “you”). Scentsy also maintains websites for several affiliate companies and brands. This privacy notice outlines the personal information Scentsy may collect and how Scentsy will use and disclose that information. Scentsy is committed to protecting your personal information. We have adopted the following policies with regard to collection and distribution of information
INFORMATION COLLECTIONScentsy may collect two different types of information, Personally Identifiable Information and Non-Personally Identifiable Information. “Personally Identifiable Information” (“PII”) is information that identifies you as an individual – for example, your name, address, telephone number, email address, credit card information, billing address and shipping information. “Non-Personally Identifiable Information” (“Non-PII”) is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and any other information that does not reveal your specific identity. During the Independent Consultant enrollment process, or while purchasing product on Scentsy maintained websites, Scentsy may collect PII about you that may be considered sensitive. Scentsy may also collect PII about you from, among other places: information you provide directly to us, information regarding the services that Scentsy currently provides or has previously provided to you, information Scentsy receives from our affiliated entities or third parties relating to the establishment of our relationship or the provision of services to you. This information can be received in any manner, including in-person discussions, telephone conversations, and electronic or other written communications.
INFORMATION USEScentsy may collect PII about you to establish or maintain our relationship with you, respond to your inquiries, provide you with services you have requested, keep you informed of services we think may be of interest to you, personalize your experience with us, and other reasons. Without PII, Scentsy may be unable to provide you with the services you have requested.
DISCLOSURE OF INFORMATIONScentsy does not sell or lease PII about you to others. Scentsy may share PII about you with others as permitted by contractual agreement or as required by law, such as our affiliates, third parties in connection with the provision of services to you, government entities and regulatory bodies, and those with whom you have requested us to share information. Unless restricted by law, regulation, contract or professional standards, Scentsy may transfer PII about you outside of the United States to other countries for the purposes described in this privacy notice. Scentsy will not share PII about you with an unaffiliated third party who is not performing services for us without first obtaining your permission, except if such sharing is otherwise permitted by this privacy notice. Scentsy will provide PII about to the following types of third parties for the associated reasons:
- Carriers: Scentsy will provide your name and address to companies which provide a delivery service between Scentsy and its customers as a means of delivering our products to you as quickly as possible.
- Financial Institutions: Scentsy will provide financial institutions with your payment information, name, address, and phone number in order to process any orders placed by you and complete payment of the transaction to Scentsy.
- Logistics: Scentsy will provide your name, address and phone number to those entities or people within our network of distribution in order to process and ship your orders with speed and accuracy.
ACCESSIn compliance with Privacy Shield Principles, you may request access to the PII that Scentsy has about you. You may also request the correction, amendment or deletion of PII about you that is inaccurate. Scentsy will treat requests for access, correction, amendment or deletion of PII about you in accordance with its internal policies and applicable legal requirements.
INFORMATION SECURITY AND INTEGRITYScentsy maintains reasonable physical, administrative and technical safeguards to protect PII from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Our personnel and the personnel of our affiliates are provided access to PII about you only if they have a need to know the information in connection with a legitimate business purpose, such as (a) the provision of services to you or (b) to help identify other services that Scentsy and its affiliates offer that may be of interest or use to you. Additionally, Scentsy will only use PII for the purpose which it was intentionally collected. Scentsy will take reasonalble measures to safeguard your information and ensure that is accurate, complete and current.
CHANGES TO THIS PRIVACY NOTICEScentsy reserves the right to change this privacy notice. Any changes to this notice will become effective upon posting of the revised notice on the Internet or as required by law. Please note that email communications are not necessarily secure. Accordingly you should not include credit card information or other sensitive information in your email correspondence to us.
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